Your privacy matters to us.

Information we collect

We collect only the information you choose to share with us. When you use the contact, consultation or careers forms on this website, we ask for:

• Your name, phone number and email address
• The type of inquiry (for example, care for a loved one, caregiver employment or a general question)
• Optional details you choose to provide, such as county, service of interest, availability or a message
• Your agreement to be contacted about your inquiry

Please do not include sensitive medical information, Social Security numbers, financial account details or other sensitive personal information in our forms or in email. If you call or email us, we receive the information you share in that conversation.

Like most websites, the server that hosts this site may automatically record basic technical information such as IP address, browser type, pages visited and the date and time of a visit. This helps keep the site secure and running properly.

How we use your information

We use the information you provide to:

• Respond to your inquiry and contact you about it
• Schedule and prepare for a consultation, if you request one
• Discuss caregiving opportunities, if you submitted a careers inquiry
• Keep basic records of our communications
• Protect our website and prevent spam or misuse (for example, our forms include a hidden field that helps filter automated submissions)

We do not sell your personal information, and we do not use it for unrelated marketing.

How information is shared

We share information only as needed to respond to you and operate our business. For example, the service providers that host our website or deliver our email handle it on our behalf. We may also disclose information if required by law or to protect the rights, safety or property of our clients, caregivers, our business or others.

Cookies and analytics

You do not need to accept cookies to submit an inquiry on this website. If we add website analytics or similar tools in the future, we will update this notice to describe them and any choices available to you.

How long we keep information

We keep inquiry information only as long as reasonably needed to respond to you, provide or discuss services, and meet legal or business record-keeping obligations. When information is no longer needed, we take reasonable steps to delete it.

How we protect information

We use reasonable administrative and technical measures to protect the information you send us. No website, email or internet transmission is ever completely secure, so we encourage you to share only what is needed for your inquiry.

Your choices

You may ask us at any time to access, correct or delete the personal information you have sent us, or to stop contacting you. Simply call or email us using the details below. We will respond within a reasonable time and may need to verify your identity before acting on a request.

Health information

This website is not intended to collect health or medical information, so please do not submit it through our forms. Philippine Elder Care Services provides non-medical home care; we do not provide nursing, medical treatment or medication administration. Information about a client’s care that is shared during a consultation or while receiving services is handled privately and used only as needed to provide that care.

Children’s privacy

This website is intended for adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided information to us, please contact us and we will delete it.

Links to other websites

Our site may link to other websites or services. We are not responsible for the privacy practices of those websites, and we encourage you to review their policies.

Changes to this notice

We may update this Privacy Policy from time to time. When we do, we will revise the “last updated” date at the top of this page.

Contact us

If you have questions about this Privacy Policy or your information, please contact Philippine Elder Care Services LLC, based in Wheeling, Illinois, at (847) 714-2607 or info@pheldercare.com.